Frequently asked questions

What is HLearn?

HLearn is a practical, no-code learning platform offering hands-on workshops and micro-courses focused on AI applications for professionals. Our sessions are built for business impact, not technical deep-dives.

How are the workshops delivered?

Workshops are delivered live via Zoom in 4 hour formats. They're supported by digital workbooks, ready-to-use templates, and AI prompt libraries. Paid participants also get on-demand access to recordings.

Is there a free Q&A session I can join?

Yes! Every week we host a free, live Q&A session where you can ask anything about AI tools, prompt writing, workshop content, or your real-world use case.
It’s open to everyone — even if you haven’t taken a workshop yet.
👉 Registration link is posted here and on our LinkedIn page.

How can I choose the right course or workshop for me?

We offer a number of different learning paths, from ZERO to AI Hero! However, if you need any advice or clarifications, you can book a free information session with our very own Dr. Hala EL OUARRAK!

Who are the workshops for?

Our workshops are designed for:
• Supply chain professionals
• Operations managers
• Finance analysts
• Project managers
• Anyone interested in using AI in their day-to-day work — no coding required.

Do I need a technical background to join?

No. All our content is tailored for non-technical professionals. If you can use Excel and PowerPoint, you can follow our sessions.

How do I register for a workshop?

You can view upcoming sessions and register directly at:

What do I get after attending a workshop?

• A certificate of completion
• A curated set of AI prompts and tools
• Optional membership in our private learning community

Can I request a custom workshop for my team or company?

Absolutely. We offer enterprise-tailored sessions. Email us at:

Are the workshops recorded?

Yes. All live sessions are recorded. Learners who register get access to the recording for 30 days.

Can I get a refund if I can't attend?

Refunds are available up to 72 hours before the session. After that, we can transfer your seat to a future cohort. You are not eligible for transfer to another cohort if you contact us after the workshop start time.
To cancel your registration or ask for a transfer, you need to send a cancellation/ transfer notice by email to info@hlearn.ca

What is the HLearn Space, and how do I access it?

HLearn Space is Our private online community for learners, alumni, and early adopters to:
• Share AI use cases and prompts
• Ask follow-up questions after a workshop or a course
• Access bonus content and sneak previews
• Get direct feedback from the HLearn team

You’ll get access right after registering to your first course or workshop (Free or paid) — and access is free for life for early adopters.